Terms of Service

1. The Service

Mailcap captures outbound email and related messages sent from your non-production environments so your team can inspect them in one place. It is intended for testing and development use. Mailcap is not an email deliverability, archival, or system-of-record service, and you should not rely on it to store data you cannot otherwise reproduce.

2. Accounts

You are responsible for the activity under your account and for keeping your credentials and API keys secure. Notify us promptly at hello@elevora.tech if you believe your account or a key has been compromised. You must provide accurate account information and be at least the age of majority in your jurisdiction.

3. Acceptable use

You agree not to use the Service to:

• send unlawful, infringing, or harmful content, or route real production email to recipients through Mailcap;
• attempt to gain unauthorized access to the Service, other accounts, or its infrastructure, or to probe or disrupt it;
• exceed, evade, or interfere with rate limits, plan limits, or other technical controls; or
• use the Service to store data you are not permitted to process, or in violation of any applicable law.

4. Your content

“Captured Content” is the email and message data you send to Mailcap. You retain all rights to it. You grant us the limited right to store, process, and display it solely to provide the Service to you. You are responsible for the Captured Content and for having the right to send it to us — including any personal data it contains about third parties.

5. Plans, limits, and retention

The Service is offered on Free and paid plans with differing limits (environments, seats, captured-message volume, retention, and storage). Captured Content is subject to automatic deletion after your plan’s retention period. Pinned items may be retained longer. We may change plans, limits, and pricing on reasonable notice; changes do not apply retroactively to a paid period you have already been charged for.

6. Fees

Paid plans are billed in advance on a recurring basis through our payment processor. Fees are non-refundable except where required by law. You authorize us to charge your payment method for the plan you select until you cancel. You can cancel at any time; cancellation takes effect at the end of the current billing period.

7. Availability and changes

We work to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features. We may suspend or terminate an account that violates these Terms or that creates risk or legal exposure for us or other users.

8. Termination

You may stop using the Service and delete your account at any time. On termination, your right to use the Service ends and we may delete your Captured Content and account data, subject to any legal obligation to retain it. Provisions that by their nature should survive termination will survive.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, Elevora will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the claim or US $100.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Service after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms? Contact Elevora Technologies at hello@elevora.tech.